1. Agreement

These Terms of Service (“Terms”) govern your access to and use of Divo's software-as-a-service platform, including the website at divorcecopilot.ca and the application at app.divolaw.com(collectively, the “Service”).

By creating an account or using the Service, you agree to these Terms on behalf of yourself and, if applicable, your law firm or organisation (“Customer”). If you do not agree, do not use the Service.

2. Permitted use

The Service is designed for use by Canadian legal professionals — lawyers, paralegals, mediators, and their support staff — in connection with legitimate family law practice. You may not:

Use the Service for any unlawful purpose or in violation of any professional obligation
Attempt to reverse-engineer, decompile, or extract the calculation logic or source code
Resell or sublicense access to the Service without written authorisation
Upload content that infringes third-party intellectual property rights or contains malicious code

3. Accounts and access

You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately at [contact email — to be configured] if you suspect unauthorised access to your account.

Firm-tier customers may create sub-accounts for their lawyers and staff. The firm administrator is responsible for managing user access and revoking credentials for departed personnel.

4. No legal advice

The Service provides calculation tools and AI-assisted workflows to support the work of legal professionals. It does not constitute legal advice and is not a substitute for the professional judgement of a qualified lawyer. All calculation outputs must be reviewed and verified by a licensed legal professional before being used in any legal proceeding or relied on by a client.

Divo's calculation engine applies the Federal Child Support Guidelines and Spousal Support Advisory Guidelines as published. Divo is not responsible for errors arising from incomplete financial disclosure, incorrect inputs, or subsequent changes to applicable legislation.

5. Fees and billing

Subscription fees are charged in Canadian dollars (CAD) in advance on a monthly or annual basis, depending on your plan selection. Free trial periods are provided as described on our pricing page — no credit card is required to start a trial.

Subscriptions renew automatically unless cancelled before the renewal date. You may cancel at any time through your account settings or by contacting support. We do not provide refunds for partial periods except where required by applicable law.

6. Data and privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. You retain ownership of all client matter data you enter into the Service.

You grant us a limited licence to process your data for the sole purpose of providing the Service to you. We do not use your client matter data for any other purpose, including AI model training.

7. Intellectual property

The Service, including the calculation engine, software, user interface, and all related documentation, is owned by Divo and protected by Canadian and international intellectual property law. These Terms do not grant you any rights in the Service except the limited right to use it as described here.

8. Availability and changes

We aim to provide a reliable service but do not guarantee uninterrupted availability. We may modify, suspend, or discontinue features of the Service with reasonable notice. For material changes that adversely affect your use, we will provide at least 30 days' notice where practicable.

9. Limitation of liability

To the maximum extent permitted by applicable law, Divo's total liability for any claim arising under these Terms or in connection with the Service is limited to the fees you paid in the twelve months preceding the claim.

In no event will Divo be liable for indirect, incidental, consequential, or punitive damages, including lost profits, loss of data, or professional liability arising from reliance on calculation outputs without independent professional review.

10. Indemnification

You agree to indemnify and hold harmless Divo and its directors, officers, and employees from any claims, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms or your use of the Service in violation of applicable law or professional obligations.

11. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any dispute will be subject to the exclusive jurisdiction of the courts of Ontario.

12. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes by posting a notice in the application or by email at least 14 days before the changes take effect. Your continued use of the Service after the effective date of changes constitutes acceptance of the revised Terms.

13. Contact

Questions about these Terms? Contact us at [contact email — to be configured].